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We see our business analysts as the glue that helps us keep everything together, so that we can focus on getting the right solution to the customer.

Our Business Analyst role covers the business-focused functions such as business process modelling, business architecture, strategy, management consulting as well as the technical areas - such as systems analysis, user experience and even data analysis.

Every project and customer we work with is different. You will find that the process, environment, tooling, maturity of the customer’s software knowledge, and even our team composition, will vary. This variation ultimately affects the role of the Analyst. Some clients follow a waterfall approach, so documents such as Business Requirements Specifications and Functional Requirements Specifications are delivered. Others may follow an Agile approach in which Use Cases with lighter Functional Requirements Documents are delivered.

Business Analyst Track Positions


Whilst this role may be an entry into the field, our expectations are still high, but you will receive a bit more guidance. With time, a Business Analyst will learn good principles: how to work with stakeholders, software engineers, clients, product owners, testers etc. and how systems fit together, amongst many other things.



As an Intermediate you are expected to be skilled enough to assist others. You also have a good sense of things like the domain and stakeholder engagement. You should be running project-level responsibilities independently, gathering and communicating requirements at a respectable level, but will probably still lack the ability and experience to run an engagement from end-to-end.


“I love working here because I am exposed to cutting-edge technology and a wide variety of projects. My career plan is constantly moving forward.”


We expect someone at this level to be able to fully manage a small engagement from end-to-end. This includes meeting the client, gathering their requirements, documenting and sizing the requirements, project-managing this requirement and taking it all the way to delivery whilst mentoring and managing others. That means you have proven that you can deal with scoping, expectation management, architecture, design and stakeholder management.

As a Senior, you'd also be expected to portray the maturity and softer skillset that Entelect Seniors are known for. Things like being able to hold others accountable, influencing change, galvanising a team and managing expectations of customers and team members are important skills.